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For more info, go to Troubleshoot connecting Surface to a second screen. Internal faults of the dock might lead to the situation where the HP docking station not.com HP USB C DOCKING STATION NOT WORKING RECIPES

Limited Supply - only stock on hand available, when sold out we may not be able to source this product again. When connecting your Surface to monitors through Surface Dock, the maximum refresh or screen resolution through the Mini DisplayPort will be 4096 x 2160 or 2960 x 1440 even if the device capabilities exceed this. The display ports dont provide anythign to the monitor. For information on how to find your Surface model, go to Find out which Surface model you have. The Surface Pro 1 and Surface Pro 2 are not compatible with this dock. For information on how to find your Surface model, go to Find out which Surface model you have.Ĭheck your Surface model in the table below to see which dock features will be available. If your Surface isn't listed, it isn't compatible with this dock.

A 1440p 144 Hz display from a bandwidth perspective is very similar to a 4K 60 Hz display. Lots of incorrect articles and posts online seems to indicate that only lower resolution or lower refresh rates are supported. Check your Surface model in the table below to see which dock features will be available. Lastly, the WD19TB isnt completely flexible in terms of how it allocates display bandwidth from the attached system, and it allocates bandwidth differently depending on whether its working with a DP 1.2/HBR2 system or a DP 1.4/HBR3 system.